Returns & Exchanges
At Precious About Make-up, we want you to be completely satisfied with your beauty haul. If a product doesn't meet your expectations, you can return unopened and unused items within 30 days of purchase for a full refund.
Initiate Your Request
Log into your account portal or contact our customer care team with your order number to request a Return Merchandise Authorization (RMA).
Secure Packaging
Carefully pack the items in their original, unopened packaging to ensure they are protected from damage during transit back to our warehouse.
Ship the Package
Affix the provided return label to your parcel and drop it off at any authorized courier location; please retain your tracking receipt for peace of mind.
Quality Inspection & Refund
Once our team verifies the condition of the returned cosmetics, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing